What drives us
The mission of Raffinerie Tirlemontoise is to produce high quality sugar products that contribute to a sustainable and responsible food production. We want to lead the market through innovation, with a sustainable relationship with farmers, efficiency in logistics, and maintaining a positive ecological footprint.
Our vision is focused on improving the societal and economical impact, with respect for the environment and a strong focus on constant improvement.
Our four operational values
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Excellence
We strive for excellence.
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Respect and trust
We trust and respect our people.
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Change
We have the courage to change.
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Initiative
We encourage initiative.
At the heart of our daily actions
Our customers, employees, suppliers, and shareholders deserve the very best. We settle for nothing less than excellence (1). We respect and trust (2) them — a vital element of our success.
All our employees have the courage to look in the mirror and embrace change (3). Change — whether gradual or radical — is the driving force behind our success. That’s why we never rest on our laurels and continually strive to improve our products, services, techniques, and processes. We encourage everyone to give their best and take initiative (4). In doing so, each of us contributes to producing and delivering high-quality products to the market. This is how we ensure that our customers receive reliable, high-quality sugar — every single day.
The sugar beet is our most important raw material for producing all our products. That’s why we work every day to build a strong, trusting, and mutually beneficial relationship with our growers. To transport all the beets to our factories, around 140,000 shipments are required per campaign. That’s why optimizing logistics and minimizing the impact on local residents and the surrounding environment is a top priority.
Since 1836, we have been working toward a sustainable future. Our efforts focus on three pillars: our economic impact, our ecological investments, and our social contribution.