Mission, vision and values

4 operational values

We create, produce, pack and sell sugar, sugar specialties and food products made from raw materials of vegetable origin. We also create added value for our clients, shareholders and suppliers. How? By ensuring outstanding profitability, growth and continuity.

We apply four operational values. They are our familiar beacon.

Our clients, staff, suppliers and shareholders deserve the very best. We are not satisfied with less than excellence (1). We respect and trust (2) them. It is an essential aspect of our success

At Raffinerie Tirlemontoise, we all have the courage to look in the mirror and change (3): changes, either radical or gradual, are the driving force behind success. This is why we do not rest on our laurels and why we constantly hold our policy up to the light, questioning it. We encourage everyone to give the best (4) of themselves to produce qualitative products. This is why we can deliver qualitative sugar to our customers, each and every day. 

Sugar beet is the most important raw material in the manufacturing process of all our products.  This is why it is of the utmost importance that we create and maintain relationships of mutual trust with our farmers. In order to transport all the sugar beets to our factories, 140,000 shipments are required per campaign.  This is why we make a priority of optimising logistics and minimising the potential impact for local residents. We therefore have been working towards a sustainable futuresince 1836 by basing ourselves on three main aspects: our economic impact, ecology-based investments and added value to society.